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Terms & Conditions

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Terms & Conditions Largify Solutions Tech Agency

General Terms and Conditions
  1. Project Acceptance:

    • Largify Solutions will only undertake projects within its expertise. If a project is accepted, Largify Solutions is committed to delivering it.
    • If a project is outside the company’s expertise, the amount paid will be refunded within 5 business days.
  2. Refund Policy:

    • If a client decides to terminate the project at any stage after making an upfront payment and there is no fault on Largify Solutions' end, no refund will be provided to the client.
  3. Client Requirements:

    • Client requirements and costs are locked through a documented agreement signed by both parties. All third-party communication channels will be considered null and void once the agreement is signed.
  4. Additional Requirements:

    • Any additional requirements not included in the initial documented agreement will incur extra charges and may affect the project timeline. The company will inform the client of any changes in cost or duration.
  5. Payment Methods:

    • Payments should be made via bank transfer to the account provided by Largify Solutions.
    • For local clients: If the project amount is $250, $500, $1000, $2000, or more, 50% of the total amount will be paid upfront, and the remaining 50% after the work is completed. No refund will be provided if the client terminates the project after the 50% upfront payment due to personal reasons.
    • For international clients: The full amount is to be paid upfront. No refund will be provided if the client terminates the project after payment due to personal reasons.
    • Upfront payment requirements may vary depending on the project.
  6. Support:

    • After-sale support is available in four categories: 1-month, 3-month, 6-month, and 12-month support. The duration and terms of support may vary according to the project.
  7. Project Delays:

    • Delays caused by the client will result in additional time required for project completion.
    • Delays caused by the company will be compensated by offering some free add-ons to the client.

Cloud Services Terms and Conditions

  1. Domain Costs:

    • Domain costs are non-refundable. Only .com domains can be offered for free with 1-year, 2-year, and 3-year packages. Other TLDs will be charged at current rates.
  2. Package Details:

    • For 1-month, 3-month, and 6-month packages, .com domains and other TLDs will be charged separately. Discount offers are only available with 1-year, 2-year, and 3-year packages.
  3. Payment:

    • Domain and server costs will be charged 100% in advance with all packages.
  4. Refund Policy:

    • A 15-day money-back guarantee is provided if the customer faces any serious issue due to our server, with documented proof. After verification by the cloud infrastructure head, only the server cost will be refundable, not the domain cost.
    • If the customer does not claim a justified refund within 15 days, no refund will be processed.
    • This refund policy applies to cloud services only.
  5. Account Termination:

    • If the customer successfully runs any website or software and the company faces any abuse due to the customer's script on the server, the company reserves the right to terminate the user's account without refund.

Reseller/Granter Terms and Conditions

  1. Service Resale:

    • Resellers/Granters must sell the service to their respective clients according to the terms and conditions set by Largify Solutions in terms of rates, services, and other details.
    • The company will adhere only to the requirement document signed between the client and the company or between the Reseller/Granter and the company on behalf of the client. All other forms of communication will be considered null and void.
  2. Commitments:

    • If a Reseller/Granter bypasses the company and makes any commitment to the client that is not included in the terms and conditions or the signed document without approval from Largify Solutions, the company will not be responsible.
  3. Commissions:

    • The percentage of commissions for resellers/granters will be decided by Largify Solutions and transferred to their accounts after project completion.
    • All transactions must be made from the company-given account only. The full agreed amount must be sent to the company account before delivery.
  4. Delivery:

    • The product will be delivered only to the client, and no one else can take delivery of the product other than the client.
    • If the company completes the product and the client backs out at the time of delivery, the reseller/granter's commission will be waived off. The reseller/granter will then need to pay the remaining agreed amount on the invoice issued to the client.

Standard Operating Procedures (SOP)

Software SOP

  1. Requirement Documentation:

    • All requirements must be documented and signed by both parties.
  2. Cost and Time Discussions:

    • Total cost and delivery time discussions should be clear and agreed upon.
  3. Tools and Agreement:

    • Discussion of tools to be used and signing of the agreement between the developer and Largify Solutions.
  4. Payment Release:

    • Upfront payment will be released to the developer from the total agreed amount. The upfront amount may vary depending on the project.
    • The remaining amount will be paid at the time of delivery.
  5. Issue Resolution:

    • If the company identifies issues in the development, dues will be withheld and directed to the appropriate team member for resolution.

Cloud Service SOP

  1. Domain and Server Costs:

    • Domain costs are non-refundable.
    • Domain and server costs will be charged 100% in advance with all packages.
  2. Refund Policy:

    • A 15-day money-back guarantee if the customer faces any serious issue due to our server, with documented proof.
  3. Account Termination:

    • The company reserves the right to terminate the user's account for any abuse caused by the customer's script on the server without refund.

Reseller/Granter SOP

  1. Service Adherence:

    • Resellers/Granters must adhere to the terms and conditions set by Largify Solutions.
    • The company will only follow the signed requirement document.
  2. Communication and Commitments:

    • Any commitments made by Resellers/Granters outside the agreed terms and conditions will not be the responsibility of the company.
  3. Commission and Transactions:

    • Commissions will be decided by Largify Solutions and transferred after project completion.
    • All transactions must be made from the company-given account only.
  4. Delivery:

    • The product will only be delivered to the client.
    • If the client backs out at the time of delivery, the reseller/granter will be responsible for the remaining amount on the invoice.

Developer SOP

  1. Documentation and Agreement:

    • Requirement documents will be handed over to the developer, and an agreement will be signed.
  2. Cost and Delivery Discussions:

    • Total cost and delivery time discussions should be clear and agreed upon.
  3. Payment Release:

    • Upfront payment will be released to the developer from the total agreed amount. The upfront amount may vary depending on the project.
    • The remaining amount will be paid at the time of delivery.
  4. Issue Resolution:

    • If issues are identified in the development, dues will be withheld and directed to the appropriate team member for resolution.
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